Import a bank or card statement

Import the statement

1. Open the client’s bank or card account.
2. Open Imports and choose the statement file.
3. Complete the file and column selections shown.
4. Check the account, statement period, dates, amounts, and debit/credit direction in the preview.
5. Resolve invalid rows and review duplicates or warnings.
6. Apply the import and read the result counts.

Check the result

Open the imported activity and compare a few rows with the original statement. Continue to reconciliation for unmatched rows.

Some rows failed

Read the reason for each failed row. Correct the file or mapping before retrying. Check what was already applied so you do not treat a partial import as an empty one.

The balance is unexpected

Check the selected account, currency, opening information, and whether the file covers the intended dates. Ask the bookkeeper to review before changing balances.