Manage a client’s customers and vendors
Your office manages a client. That client’s own customers and vendors appear inside their financial workspace.
Find a customer or vendor
Link to section: Find a customer or vendor- Open the correct client.
- Choose Customers and vendors in the client or bookkeeping navigation.
- Search for the name or identifier.
- Open the record and check its details before editing or linking a document.
Add or correct details
Link to section: Add or correct detailsUse the available add or edit action. Check the registered name, tax identifier, role, and accounting account where requested. Avoid creating a second record just because the displayed name differs slightly.
Connected records
Link to section: Connected recordsSome details may come from SmartBill or another source. Read connection or conflict messages before changing imported information.
A vendor in the books is not automatically an office contact you can message. Use Contacts for communication details and relationships.